FAQ

TOP 10 GENERAL QUESTIONS

With in UK you will be charge £5.95 no matter how big the order is, and for rest of the countries please e-mail us or inquire through available services on our website of whatsapp and live chat or you can check on our website.

All costs of returning the goods will be incurred by the customer, and delivery charges will be payable again once the goods are dispatched from our warehouse. Please refer to our terms and conditions for full details.

You can return the goods back to us by any mail services on: Jora junction 371 Stratford road birmingham B11 4JY.

NOTE: If you wish to return or exchange a product please send it in a self addressed envelope with the product and the details of item you wish to buy for replacement. (name, order no, item code, item color and size, reason for returning the item)

All costs of returning the goods will be incurred by the customer, and delivery charges will be payable again once the goods are dispatched from our warehouse. Please refer to our terms and conditions for full details.

Please allow us 3-5 working days for delivery just to be on a safer side.

If an item is unsuitable, Please ensure the goods have been returned unworn/unwashed for a refund within 7 days of receipt. For an exchange, goods should be returned within 14 days of receipts, unworn/unwashed. Jewellery items can be returned for an exchange/refund. Refund will be made by as the same you way you paid for the order within 7 working days.